Our customers' satisfaction is very dear to our hearts. If you are not fully satisfied with your purchase, we will accept returns within 30 days of your purchase, given the following conditions are met:

  • The items must be unworn.
  • The items must be in their original packaging.
  • Earrings are not eligible for return due to hygienic reasons.
  • All sale or discounted items are final.

We will not issue refunds, but we can offer you a store credit for the same amount as the price of the productReturn shipping costs will not be covered by Wakami Canada.

All returnable items can be sent to the following address:

132 Chemin de l'Anse, Vaudreuil-Dorion, QC J7V 8P3, CANADA


If you are dissatisfied by your purchase, please email us at info@wakamicanada.com or call us at 1-866-567-4325 and we will assist you in the return process.